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Privacy Policy

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1. Who we are

Controller:
ZAIKON
 

Email: privacy@zaikon.com

If you have any questions about this Policy or how we process your data, please contact us at the email above.
 

2. Data we collect

We may collect and process the following types of personal data:

  • Contact details: name, email address, company name, phone number, and any information you provide in our contact forms.

  • Communication data: messages you send to us by email, via the Website or social media.

  • Usage and technical data: IP address, browser type, device information, pages viewed, time and date of visits, referral URLs and other analytics data collected through cookies and similar technologies.

  • Newsletter data: your email address and subscription preferences if you sign up for our newsletter.

  • Recruitment data (if applicable): CV, portfolio, LinkedIn profile and any other information you voluntarily send when applying for a job or collaboration.

We do not intentionally collect sensitive personal data (such as health information) through the Website.

3. How we use your data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide information about our services.

  • To prepare and send proposals, enter into and perform contracts with you or your company.

  • To send newsletters and marketing communications, if you have subscribed or otherwise given your consent.

  • To operate, maintain and improve the Website and our services.

  • To analyse how visitors use the Website and develop new features or content.

  • To ensure the security of the Website and prevent fraud or abuse.

  • To comply with our legal obligations and protect our legal rights.

4. Legal bases for processing (where applicable)

Depending on your location, we may process your personal data based on one or more of the following legal grounds:

  • Consent – for example, when you subscribe to our newsletter.

  • Performance of a contract – when we prepare a proposal or provide services under an agreement.

  • Legitimate interests – such as improving our Website and services, maintaining security and managing our business.

  • Legal obligations – when we are required to store certain records or respond to lawful requests.

You can withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.

5. Cookies and analytics

We may use cookies and similar technologies to:

  • enable basic functions of the Website;

  • remember your preferences;

  • collect anonymised statistics on how visitors use the Website.

You can control or disable cookies in your browser settings. Please note that some parts of the Website may not function properly if cookies are disabled.

We may also use third-party analytics providers (for example, Google Analytics). These providers may use cookies and similar technologies to collect and analyse information about your use of the Website on our behalf. We use this information to improve the Website and user experience.

6. Sharing your data

We do not sell your personal data.

We may share your personal data only with:

  • Service providers and contractors who help us operate the Website, send emails, provide analytics or deliver our services (for example, hosting providers, email services, project management tools). These parties are required to protect your data and use it only in accordance with our instructions.

  • Professional advisers such as lawyers or accountants, where necessary for our business and subject to confidentiality obligations.

  • Public authorities or other third parties when required by law, court order or to protect our legitimate interests and legal rights.

7. International transfers

Our servers, service providers or partners may be located in countries other than your own. Where personal data is transferred internationally, we take reasonable steps to ensure an appropriate level of protection in accordance with applicable data protection laws (for example, by using standard contractual clauses where required).

8. Data retention

We keep your personal data only for as long as necessary for the purposes for which it was collected, including:

  • for as long as we have an ongoing relationship with you or your company;

  • for as long as we need the data to operate the Website and our services;

  • for the period required by law (for example, accounting or tax rules);

  • for a reasonable period to protect our legal rights and handle potential disputes.

When data is no longer needed, we will delete it or anonymise it.

9. Your rights

Depending on your location and applicable law, you may have the right to:

  • access the personal data we hold about you;

  • request correction of inaccurate or incomplete data;

  • request deletion of your personal data in certain circumstances;

  • object to or restrict the processing of your data;

  • withdraw consent where processing is based on consent;

  • request a copy of your data in a commonly used electronic format (data portability).

To exercise your rights, please contact us at privacy@zaikon.com. We may ask you to verify your identity before responding to your request.

If you believe that we have violated your rights, you may also have the right to lodge a complaint with your local data protection authority.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s privacy

The Website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the Policy was last revised. Any changes will become effective when we post the revised Policy on the Website.

Your continued use of the Website after any changes means that you accept the updated Policy.

13. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or our processing of your personal data, please contact us:

ZAIKON
Email: privacy@zaikon.com

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