Privacy Policy for PlayWave

This Privacy Policy describes how We collect, use and disclose Your information when You use the PlayWave mobile application (the “Service”), and explains Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. If You do not agree with this Policy, please do not use the Service.

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Application means PlayWave, the software program provided by the Company.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Zaikon Ltd.
Device means any device that can access the Service, such as a smartphone, tablet or computer.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on Our behalf, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by Your use of the Service or from the Service infrastructure itself (for example, the duration of a session).
You means the individual using the Service, or the company or other legal entity on whose behalf such individual is using the Service, as applicable.

Types of Data Collected

Personal Data

We do not require You to create an account or provide Your name or contact details in order to use the core features of PlayWave.

However, when You choose to contact Us (for example, by email) or when You provide information voluntarily, We may collect certain personally identifiable information, which may include, but is not limited to:

Email address
Any other information You choose to provide in Your message

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as:

Your Device’s Internet Protocol (IP) address
Device type and operating system
App version
Time and date of Your use of the Service
The features You use, time spent in the app, and other diagnostic data

When You access the Service by or through a mobile device, We may collect certain information automatically, including (but not limited to) the type of mobile device You use, Your mobile operating system, a unique Device identifier, and other diagnostic data.

We may also receive certain information from app stores or distribution platforms (such as Google Play), such as crash logs or aggregated performance data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain the Service
Including monitoring the usage of the Service, ensuring proper operation, and fixing bugs or crashes.
To improve and personalize the Service
To better understand how users interact with PlayWave, identify trends in usage, and improve features, design and user experience.
To contact You
To respond to Your inquiries, feedback, or support requests that You send to Us.
To manage Your requests
To attend to and manage any requests You submit to Us (for example, support questions, feature requests, or complaints).
For analytics and performance
To analyze usage data in order to understand how the Service is used and to optimize performance, stability and security.
For other purposes
We may use Your information for other purposes, such as data analysis, identifying usage trends, and evaluating or improving Our Service, products, services and marketing.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

With Service Providers
We may share Your information with Service Providers to monitor and analyze the use of our Service (for example, analytics providers), or to contact You.
For business transfers
If the Company is involved in a merger, acquisition or sale of assets, Your Personal Data may be transferred as part of that transaction. We will make reasonable efforts to ensure that any new entity continues to protect Your Personal Data in accordance with this Privacy Policy.
With Affiliates
We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy.
With Your consent
We may disclose Your Personal Data for any other purpose with Your consent.

We do not sell Your Personal Data to third parties.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use Your Personal Data to the extent necessary to:

Respond to Your requests
Comply with Our legal obligations
Resolve disputes
Enforce Our agreements and policies

Usage Data is generally retained for a shorter period of time, except where it is used to strengthen the security or improve the functionality of the Service, or where We are legally obligated to retain it for a longer period.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed on servers and systems located in other jurisdictions, where data protection laws may differ from those of Your region.

By using the Service and providing information to Us, You agree to this transfer.

The Company will take all reasonably necessary steps to ensure that Your data is treated securely and in accordance with this Privacy Policy, and that no transfer of Your Personal Data will take place to an organization or country without adequate safeguards in place.

Your Rights

Depending on Your location and applicable law, You may have the right to:

Access the Personal Data We hold about You
Request correction of inaccurate or incomplete Personal Data
Request deletion of Your Personal Data
Object to or restrict certain types of processing
Withdraw consent where processing is based on Your consent

To exercise these rights, You can contact Us using the contact details provided below. We may ask You to verify Your identity before responding to such requests.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement commercially reasonable technical and organizational measures to protect Your data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

The Service may contain links to third-party websites or services that are not operated by Us. If You click a third-party link, You will be directed to that third party’s site.

We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites or services.

Contact Us

If You have any questions about this Privacy Policy, or if You would like to exercise any of Your rights, You can contact Us:

By email: info@zaikonltd.com